SDR / BDR PHONE-LAYER QUICK-REFERENCE

COLD CALL SCRIPT

Hook. Pitch. Close. Voicemail — in 30 Seconds.

Phone-layer companion to the email sequence and LinkedIn templates. Two persona variants — BD Staffer (technical user) and VP / CFO (budget holder) — with objection hot-spots flagged inline so reps know exactly when to pause and redirect.

15-SECOND HOOK BD Staffer
Goal: get permission to keep talking. Pause after the question — let them answer before moving on.
"Hi {{first_name}}, this is [Your Name] with ApexOS — does {{company}} still pull ⏸ PAUSE & REDIRECT

[If yes → manual]: "That's the gap we built ApexOS to close."
[If no → curiosity]: "Got it — out of curiosity, what does that workflow look like today?"
VALUE PREVIEW BD Staffer — Plain Language
Plain-language pitch — no jargon, no per-seat quote mention. Deliver conversationally, not read.
"ApexOS watches SAM.gov for you every 6 hours and filters down to {{naics_code}} opportunities from {{agency}} — no manual pulls, no Excel cleanup, no weekly email from a vendor rep.

Pricing is published on the homepage. Month-to-month. Cancel with one click. No demo required to see what it costs — you sign up, the pipeline shows up, your team uses it that day."
APPOINTMENT-SETTING CLOSE BD Staffer — Two Asks
Pick the ask that fits their energy. Pause after the closed-ended question — silence is your friend.
THIS WEEK ASK:
"I can pull up a live pipeline pre-loaded with current {{naics_code}} opportunities and walk you through it in 20 minutes. Are you free Thursday at 2pm — or would Friday at 10am work better?

⏸ PAUSE & REDIRECT
[If "I'm busy"]: "Totally — would early next week land easier? I can do Tuesday or Wednesday morning."

NEXT WEEK ASK:
"If next week is easier, I have Tuesday at 10am or Wednesday at 2pm — which works on your side?

⏸ PAUSE & REDIRECT
[If "just send me something"]: "Happy to — what's the best email? I'll send a one-pager and a 3-minute Loom so you can see the pipeline before we hop on."
VOICEMAIL TEMPLATE BD Staffer — Under 30 Seconds
Speak slowly on the callback number — leave it twice. Hang up cleanly — no "talk soon" filler.
"Hey {{first_name}}, this is [Your Name] with ApexOS — quick note about {{naics_code}} pipeline coverage for {{company}}.

If keeping SAM.gov off your team's plate sounds useful, I've got a 5-minute walk-through. Call me back at {{callback_number}} — that's {{callback_number}}.

Thanks!"
15-SECOND HOOK VP / CFO
Lead with the outcome question — they don't want a pitch, they want a frame.
"Hi {{first_name}}, this is [Your Name] with ApexOS — quick question: when {{company}} reviews a BD tool win-loss at quarter-end, can you actually trace it back to a decision someone made — or does the data just sit there?

⏸ PAUSE & REDIRECT

[If "data just sits"]: "That's the decision layer most federal BD tools skip — and it's the entire reason ApexOS exists."
[If "we do trace it"]: "What does that workflow look like? Curious because we've built that scoring layer into the pipeline itself."
VALUE PREVIEW VP / CFO — Outcome-Focused
Frame as ROI + risk reduction. Skip the feature list.
"ApexOS scores every {{naics_code}} opportunity against USASpending.gov historical awards for {{agency}} — Tier A / B / C with a Pursue / Marginal / Pass recommendation — so your BD team only invests time in Tier A opportunities.

No per-seat quote games. No 12-month auto-renew. Pricing is on the homepage, month-to-month. If the scoring layer doesn't change your win rate inside 60 days, you cancel with one click — and you keep the data you've already pulled."
APPOINTMENT-SETTING CLOSE VP / CFO — Two Asks
Executive calendar is hard — give them two specific times, not an open invite.
THIS WEEK ASK:
"I can show you a 15-minute walk-through with live {{agency}} data loaded — no slides, just the pipeline. Does Thursday at 11am or Friday at 2pm work?

⏸ PAUSE & REDIRECT
[If "calendar's tight"]: "Understood — would the week after be easier? I can hold a 30-minute slot on Tuesday or Wednesday."

NEXT WEEK ASK:
"If next week is the right pace, I have Tuesday at 10am or Wednesday at 3pm — which fits better on your calendar?

⏸ PAUSE & REDIRECT
[If "send me the deck first"]: "Absolutely — I'll send a one-pager and a 4-minute Loom so you can review on your time, then we set a 15-minute slot if it's worth the conversation."
VOICEMAIL TEMPLATE VP / CFO — Under 30 Seconds
Lead with the renewal-cycle frame. Speak the callback number twice.
"Hi {{first_name}}, this is [Your Name] with ApexOS.

If {{company}}'s next GovWin renewal is coming up and the pursuit scoring layer is still missing, I can show you what that looks like in 15 minutes.

Callback at {{callback_number}} — again, {{callback_number}}.

Thanks."

OBJECTION HOT-SPOTS — QUICK-REFERENCE

Pause & Redirect Playbook

Four objections per persona. Each one is a moment to slow down, listen, and redirect — not a moment to keep pitching. Read the redirect line verbatim, then stop talking.

BD STAFFER
"Not interested."
"Totally fair — out of curiosity, is that across the board, or specifically because you've already got pipeline coverage sorted at {{company}}?"
"We already use GovWin."
"Makes sense — most folks we talk to do. The reason I'm calling is the gap between getting the data and deciding which opps to actually pursue. Is that a workflow {{company}} has solved?"
"Send me an email."
"Happy to — quick one: when's the next time you'll actually review it? I'd rather time it to a quiet 15 minutes than add it to a pile you'll never open."
"What's the price?"
"Pricing's on the homepage — I'll send the link. Short version: it's published, month-to-month, and significantly under what teams tell us they pay for GovWin once they add modules. Want me to send that now?"
VP / CFO
"We're not shopping right now."
"Understood — when is {{company}}'s GovWin renewal cycle? Asking because that's typically the only window where the conversation actually happens, and I'd rather be on your radar in advance."
"We have pipeline coverage already."
"Coverage and decision-quality are two different things. Is the BD team's win rate at {{company}} matching what your pipeline depth would suggest, or is there a gap?"
"Send me an email."
"Will do — but honestly, a one-pager won't show you the scoring layer. Would a 15-minute walk-through with live {{agency}} data be worth it, or is email the only channel that works?"
"It'll have to be next quarter."
"Got it — I'll follow up [specific date 2 weeks before quarter start]. Is there anything I should have prepped by then to make the conversation land faster?"